🔐 Privacy Policy

Effective Date: May 2025
Website: robotics.lividdesign.in
Contact: shop@lividdesign.in

Thank you for choosing Livid Design Inc. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our services.

📥 Information We Collect

We may collect the following types of information to provide you with a better experience:

a. Personal Information

• Full name

• Contact details (email address, phone number, shipping address)

• Billing information (payment method, credit/debit card details, billing address)

b. Account Information

• Username and password associated with your registered account

c. Transaction Information

• Purchase history and order details

• Payment status and processing records

d. Device and Usage Data

• IP address

• Browser and device type

• Pages visited, time spent, and usage behavior on our platform

🎯 How We Use Your Information

We use the information we collect for the following purposes:

a. Order Fulfillment

• Processing, shipping, and tracking your orders

• Handling payments securely

b. Account Management

• Managing your profile and login credentials

• Notifying you about account activity or changes

c. Customer Service

• Responding to queries or support requests

• Resolving complaints and ensuring satisfaction

d. Marketing & Personalization

• Sending you updates, offers, or newsletters (you may opt-out anytime)

• Customizing your experience based on preferences and activity

e. Improvement & Analytics

• Analyzing user behavior to enhance platform performance

• Testing and improving website functionality

🤝 How We Share Your Information

We respect your privacy and never sell or rent your personal data. We may share your information under the following circumstances:

a. With Trusted Service Providers

• Payment gateways, logistics partners, and technical support providers who help us operate efficiently

b. For Legal Reasons

• If required by law, regulation, court order, or government request

• To protect our legal rights, users, or public safety

🔧 Your Choices and Controls

We empower you to manage your privacy:

a. Account Settings

• You can update your personal or login details by logging into your account

b. Email Preferences

• Unsubscribe from promotional emails using the link provided in every marketing email

c. Cookies and Tracking

• You can modify your browser settings to block or delete cookies. However, some features may be affected.

🛡️ Data Security

We implement industry-standard security practices to protect your data, including:

• SSL encryption

• Secure payment gateways

• Regular vulnerability scans

Please note: No method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

👶 Children’s Privacy

Our platform is not intended for use by children under the age of 13. If you believe that your child has shared personal information with us, please contact us immediately at shop@lividdesign.in, and we will take appropriate steps to remove it.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our services. The latest version will always be available on this page with the effective date clearly mentioned.

📬 Contact Us

For questions, concerns, or requests related to this Privacy Policy, please reach out to:

📧 Email: shop@lividdesign.in
🌐 Website: robotics.lividdesign.in

By using our services, you agree to the collection and use of information as outlined in this Privacy Policy. Thank you for trusting Livid Design Inc. | Robotics Products — where technology meets innovation.